Shipping policy

Shipping policy

Shipping Within the United States

All orders are shipped from our fulfillment center in Ridgefield, New Jersey.
We currently ship exclusively within the United States.

Shipping Options

  • Economy Shipping (via USPS or similar carrier)

    • 5–8 business days

    • Orders 0–5 lb: $4.90

    • Orders 5–70 lb: $19.90

  • Standard Shipping (via USPS Priority Mail, UPS Ground, or similar)

    • 3–4 business days

    • Orders 0–1 lb: $6.90

    • Orders 1–5 lb: $9.90

  • Free Shipping

    • Orders over $200.00 qualify for free Standard Shipping.

Order Processing

  • Orders are processed within 1–2 business days.

  • Once your order ships, you will receive a confirmation email with a tracking number.

Shipping Carriers
We work with trusted carriers including USPS, UPS, and FedEx to ensure reliable delivery.

Important Notes

  • Business days are Monday through Friday, excluding public holidays.

  • Please ensure all shipping information is accurate when placing your order.

  • We are not responsible for delivery delays caused by carriers or unforeseen circumstances.

Questions?
For any shipping inquiries, please contact our support team at sales@olfactoryx.com